ABOUT ME
I'm Dale Levy, an American lady who has been The Lady From Venice for more than 35 years. In my early life I trained as a fine artist and sculptor. On a trip to Venice I discovered the glass bead-making industry on the ancient Island of Murano, known for centuries as the "glass island of Venice." Shortly after I began crafting my jewelry and as they say "the rest is history!"
WHAT TO KNOW ABOUT YOUR ORDER
Orders are shipped directly from my studio in Venice, Italy. I make every attempt to ship as economically as possible and will provide an estimate at time of purchase.
Return Policy:
The Lady from Venice Quality, Service and Value Guarantee:
Examine your purchase in the privacy and convenience of your own home or workplace, knowing that it comes with a 30-day (unless otherwise stated) return privilege for a refund of the purchase price of any item(s) returned.
(Excludes shipping, handling and insurance).
The Lady from Venice reserves the right to refuse credit, or exchange, of any item returned incomplete, or in a non-saleable condition due to negligence, damage, and/or abuse. Customers will be notified if item is not accepted for return or exchange.
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To return an item(s) it must be in saleable condition, sent in its original packaging, including all documentation.
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If the product is not returned in its original packaging, a 20% restocking fee may apply.
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Products and or jewelry cannot be sized or altered. If the product has been sized or altered, the product will not be accepted for an exchange or return.
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Custom and Unique purchased item(s) are nonreturnable.